I'm on my third Values project of recent times and all have a commonality: the Values have originated/been imposed from the top of the organisation.
As a consequence, they're aspirational, a little airy-fairy and not really in keeping with the way the business operates.
All three companies are ruthless drivers of profits with dividend-hungry investors looking to gain the maximum return possible. Consequently the 'managers' leading each organisation are targeted on - and measured on - short-term profit.
Yet the values espoused by each company are around valuing colleagues; being customer-led and being recognised for their community responsibility.
If companies choose to act hard nosed, why don't they EVER accept that this attitude is truly what they do value?
Who are they kidding?
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